After arriving at the North Pole, Santa’s elves happily greet passengers coming into The Welcome Station. Santa’s little helpers are most informative about Santaland, and can update families with the approximate length of wait time to see the Mr. Claus.
Santa's friendly elves will personally escort all of the delighted children into Santa Claus’s home, where the jolly old St. Nick awaits. There will undoubtedly be little need for a reminder to your child to be ready for their precious moment to share their Christmas list with Santa.
Each child receives a special little keepsake from Santa to commemorate their Santaland visit. Santa is ready to greet children, whether they have naughty and nice, each day through Christmas Eve, at Macy's Herald Square in New York City.
An express pass is available for guests to save time by scheduling a reservation to see Santa. For reservations, visit macys.com/santaland. Reservations can only be made 30 minutes to 48 hours prior to meeting Santa. One appointment is allowed per customer. For further information about Macy’s Santaland, please visit macys.com/believe or contact Macy’s Holiday Hotline at (212) 494-4495.